12 MONTHS PEACE OF MIND AS STANDARD



WARRANTY COVER


*All of our used cars come with a 12 month warranty cover as standard. We prepare our used cars to such a high standard that we are confident it will be fault free for 12 months but should the unexpected happen we want you to be covered. We also offer extended warranty to cover you for up to 36 months.

*Unless expressly outlined



Standard 12 Months Warranty Cover

We have a great relationship with Ford Protect Warranty which allows us to provide up to unlimited mileage cover warranty for 12 months as standard.​ Depending on the age and mileage of the vehicle our warranty will cover multiple claims on multiple components simultaneously cumulatively totalling up to the purchase price of the vehicle. 

Our Service Centres in Sandwich and Deal carry out lots of work on vehicles we have not sold and are therefore not covered by our used car warranty. Our experience working with other warranty companies gives us confidence that our warranty cover is far more encompassing than all other warranty products we have dealt with.

Extended Warranty

Warranty cover on a used vehicle is ​very important as components wear with use and age. As the car get used more and ages then components are more likely to fail. With this in mind we offer the option of extending our standard used car warranty to 24 or 36 months.

Costs

At point of vehicle purchase you can extend your warranty cover by selecting how many months in total you would like to extend. Below is a price list for the total number of months you would like the warranty cover to last, not price per additional year.

​Vehicle Type​24 Months​36 Months
​Everyday​£300​£600
​Premium/SUV​£600​£1,200


*What's Covered?

Air Conditioning

  • Compressor
  • Compressor clutch
  • Receiver / Dryer
  • Expansion Valve
  • Sensors
  • Condenser
  • Evaporator

Braking System

  • Anti-lock brake module, pump and sensors (ABS - Factory fitted)
  • Servo Unit
  • Vacuum Pump
  • Calipers
  • Proportioning valve
  • Master cylinder
  • Hand brake Lever
  • Brake Pedal Box
  • Wheel cylinders

Casings

Damage to casings only covered as a result of a covered mechanical failure under this warranty.



Clutch

  • Clutch Pressure Plate
  • Clutch cable
  • Clutch master cylinder
  • Clutch slave Hydraulic cylinder
  • Pedal Self Adjustment Assembly
  • Release Fork

Engine Cooling System

  • Water Pump
  • Radiator
  • Thermostatically Controlled Fan & Sensor
  • Viscous coupling
  • Thermostat & Housing
  • Heater Matrix
  • Oil cooler
  • Radiator cooling fan resistor
  • All sensors and senders.

Final Drive

All lubricated parts contained within the Axle casing. For example:
  • Crown Wheel & Pinion
  • Differential gears & thrust washers
  • Internal bushes & bearings
  • Internal shafts



Also the following external parts will be covered.

  • Drive Flanges
  • Constant velocity joints.
  • Propeller Shafts, Couplings & Bearings
  • Drive shafts
  • Universal joints and couplings
  • Wheel Bearings & Hubs

Four-wheel drive

All internally lubricated mechanical parts contained within the gearbox casing, transfer box and Haldex units.



Also the following external parts will be covered:

  • Drive Flanges
  • Constant velocity joints
  • Propeller Shafts, Couplings & Bearings
  • Drive shafts
  • Universal joints and couplings
  • Locking hubs

Electrical

  • Alternator
  • Ignition Coil Pack
  • Ignition module, electronic
  • Power window motors / regulators / switches
  • Sunroof & Folding Hood motors / Actuators /Sensors & Pumps
  • Central locking system
  • Power door locks (excluding door handles)
  • Anti-theft alarm, factory-installed
  • Power seat motors
  • Heated Seat System
  • Starter motor & Solenoid
  • All manually operated electrical switches
  • Windscreen wiper and washer motors (front and rear)
  • Horn
  • Multifunction stalk switch
  • Heated Screens (electrical only not glass damage or breakage)
  • Ignition switch
  • Exterior mirrors, motorized (electrical only not glass / housing damage or breakage)
  • Fuse Box
  • Instrumentation / Control Panels / Gauges
  • Headlamp wiper motor
  • Headlamp adjust motors
  • Remote Coded Key
  • Electronic interior rear view mirror (not glass breakage)
  • All relays
  • All Sensors

Electronic Control Units (ECU's)

  • All Electronic Control Units & Computers (factory fitted)



Excluding:
Upgraded or revised software and firmware (including patches or upgrades) relating directly or indirectly to any components of the vehicle.

Engine

All internal parts contained within the cylinder block and head (s), for example;
  • Balance shafts and balance shaft bearings
  • Camshaft, bearings
  • Hydraulic Lifters
  • Camshaft Timing sprockets
  • Variable Valve Timing mechanism
  • Connecting rods and bearings
  • Crankshaft and main bearings
  • Cylinder Liners
  • Cylinder head Gasket
  • Crank shaft drive pulley damper
  • Oil pump & Drive
  • Pistons, piston rings and pins
  • Push rods
  • Rocker arms, shafts, bushings
  • Timing gears, guides and tensioners
  • Timing Chain
  • Valves, valve guides, springs



Also covering these components outside of the block:

  • Dual Mass Flywheel / Flex plate (mechanical failure only)
  • Flywheel ring gear
  • Manifold, intake
  • * Timing belt (breakage)
  • Auxiliary Belt Tensioners



*Timing Belt is covered provided that the belt has not exceeded the manufacturer's specified change schedule by time or mileage. Proof of last change is required.

Engine and Emissions Management Systems

All components within the fuel and emissions management system. For example:
  • Idle air control valve
  • Mass Air Flow sensor / Meter
  • Fuel shut off valve
  • Air supply valve
  • MAP pressure sensor
  • Lambda (Oxygen) sensor
  • Metering Unit
  • Knock sensor
  • Positive Crankcase Ventilation system
  • Temperature sensor, engine coolant
  • Vacuum restrictor
  • Throttle Body and throttle position sensor
  • Fuel accumulator and pressure regulator
  • Accelerator Pedal Position sensor
  • Camshaft Position sensor
  • Crankshaft Sensor
  • DPF sensor
  • EGR control valve
  • EGR pressure sensor
  • EGR regulator assembly
  • EGR valve adapter
  • Diesel Particualte Filter (Up to a maximum mileage of 70,000 miles)
  • Catalytic Convertor (Up to a maximum mileage of 70,000 miles)

Fuel System Diesel and Petrol

  • Mechanical and Electrical fuel pump(s)
  • Lift pump
  • Fuel tank sender unit
  • Fuel Injectors
  • High & Low pressure Injector pump



Heating System

  • Heater blower motor
  • Heater control cables
  • Heater core assembly
  • Climate Control Panel
  • Heater Box
  • Blower Resister
  • Hot / Cold Air Mix control actuators
  • Auxiliary Heater

Driver Assist Systems

  • Keyless entry (excluding door handles)
  • Cruise control System
  • Lane Departure Warning
  • City Brake Active System
  • Hill Assist system
  • Active Park Assist System
  • Active City Stop
  • Hands Free Tailgate
  • Head Up Display
  • On-board SOS system
  • Traction & Stability Control System
  • Reversing Camera & Sensors
  • Tyre Deflation Warning System

Oil Seals and Gaskets

Oil seals or gaskets only where removal of the engine, gearbox or differential / final drive unit is essential in order to effect repairs.

Transmission (Automatic, Manual and CVT)

All internal parts contained within the transmission and transfer case. For example:
  • Automatic Transmission Brake Bands & Clutches
  • Modulator Valve
  • Drive Chains
  • Hydraulic Governor assembly
  • Synchro hubs, Shafts and bearings
  • Oil Pumps
  • Torque converter
  • Clutch Damper Unit
  • Differential Gear assembly
  • Shift solenoid valves
  • Vehicle Speed sensor
  • Park/Neutral position switch
  • Gear Range position sensor



Also covering these components outside of the casing:

  • Vacuum modules
  • Automatic Transmission Oil Cooler unit
  • Transmission linkage(s)
  • Shift Interlock
  • Shift Lock control unit

Multimedia Equipment

  • Audio Amplifier
  • CD Changer
  • Central Processor
  • Control Display Unit
  • DVD Player
  • GPS Antenna
  • Graphic Equalizer
  • Head Unit
  • Radio
  • Rear TV Screen
  • Satellite Navigation CD Drive
  • Satellite Navigation Processor
  • Speaker System
  • Steering Wheel Control System
  • CD Driver
  • Bluetooth Equipment
  • LCD Screens
  • Auxiliary Power Socket
  • CD Player

Safety Equipment

  • Air bag ECU *
  • Air bag Rotary coupler *
  • Air bag Sensors *
  • Air bag Squib *
  • Air bag (Front) *
  • Air bag (Side) *
  • Seat belts
  • Seat belt Pre-tensioners
  • Seat belt Buckle
  • Seat belt warning chime assembly
  • Seat belt motor
  • Air bag diagnosis module *

Airbags are not covered if deployed as a result of impact damage

Steering

  • Idler box / Arm
  • Power steering pump
  • Manual / Power Rack & Pinion
  • Manual / Power Steering box
  • Steering column
  • Power Steering Oil Cooler
  • Track rods
  • Track rod ends
  • Column Shaft Universal joints
  • Steering Lock
  • Steering Knuckle
  • Electronic Power Steering Motor
  • Electronic Power Steering Sensors
  • Pulley assembly, power steering pump
  • Steering Column lock (tilt wheel
  • Variable sensors / Senders

Suspension (Front and Rear)

  • Upper & Lower wishbones Ball / swivel joints
  • McPherson struts
  • Self levelling systems
  • Shock absorbers
  • Swivel joints
  • Air Control Valves
  • Air Bellows
  • Pneumatic / air spring strut
  • Air Suspension Control Units
  • Air Suspension Compressor
  • Anti - Roll Bar Drop Links
  • Suspension Strut Top Bearings
  • Bushes
  • Control arm shafts
  • Spindle and spindle supports
  • Springs (front and rear)
  • Stabilizer bar
  • Tie rods
  • Self Levelling Height sensors / Actuators

Turbocharger / Supercharger (factory fitted)

  • Turbo / Supercharger
  • Wastegate and actuator
  • Sensors & Senders
  • Intercooler

Hybrid System

  • Generator
  • Electric Motor
  • Electronic Control Unit
  • Reduction Gear
  • Power Split Device
  • Power Control Unit
  • DC Converter
  • System Main Relay
  • Energy Storage Systems

Other Components

  • Wiper Linkages
  • Tailgate struts
  • Manual Window Regulator
  • Door Lock Cylinders
  • Electronic Fuel Cap & Boot Release mechanisms
  • Remote Door Mirrors
  • Manual Seat Adjuster mechanisms

Working Materials (Oils, Fluids etc)

The costs of working materials such as coolants, filters, fluids, lubricants and oils are only covered where their replacement is necessitated as part of a repair for a valid claim on a covered component.​

*What's Not Covered?

Overheating, cracks and failures to cylinder heads and cylinder blocks as a result of damage caused by overheating, lack of lubrication and carbon build up. Burnt or pitted valves. Any part not listed under covered components, for example but not limited to the following:

  • aerials; deployed airbags; batteries; body; door seals; electrical wiring and wiring looms;
  • batteries or cells for hybrid vehicles, including any consequential loss that may occur due to failure of a covered component.
  • exhaust manifolds; fixings and fastenings;
  • nuts/bolts/studs/clips and springs (other than suspension springs): glass;
  • interior/exterior trim; paint work; bodywork; or
  • sub-frames and cross-members; upholstery; lamp units and lamp clusters; screen/window/door seals; wheels; parts damaged by water ingress or corrosion; bonnet, boot and fuel flap release and hinges.

* Warranty coverage is referring to Ford Protect Gold warranty cover which may not be available to all vehicles. Please ask your Sales Executive to point out the warranty cover offered on the vehicle you are enquiring about.



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