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"Fist Class..."
"As always simply first class. Thank you.
Mr Howard
19th May 2022
"Five star treatment..."
"Not very often do you receive five star treatment, I did at Malcolm Waite Sandwich. All staff excellent.
Mr Coley
23rd May 2022
"Our friend as well as our car supplier..."
"Nick as always gives his total attention and has become our friend as well as our car supplier.
Mr Wood
16th May 2022
":)..."
" :)
Mr Hickie
16th May 2022
"Great customer focus and great products and services..."
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Mr Munday
18th May 2022
"Excellent staff, quality cars..."
"E
Mr Southgate
11th May 2022
"Very pleased with deal/service"
"Everything explained clearly
Mr Hickie
12th May 2022
"Friendly, helpful..."
"Good service, friendly, helpful. Nice car too
Mr Southgate
16th May 2022
"A pleasure to do business with..."
"First class and a pleasure to do business with."
Mr King
29th April 2022
"First class..."
"Overall experience was first class. The car was delivered to my home in Newcastle on time. Hope to do more business in the future."
Mr Martin
3rd May 2022
"It was a pleasure..."
"All I can say is it was a pleasure."
Mr King
6th May 2022
"The whole process was great..."
"The whole process was great. All my questions answered and the car was all I thought it would be."
Mr Fletcher
20th April 2022
"Service was excellent"
"Their salesman was first class and I would certainly recommend Malcolm Waite Ltd."
Mr Besley
24th April 2022
"Brilliant service..."
"Brilliant service, no pressure for sale. Lovely experience overall."
Mrs Williams
25th April 2022
"Excellent"
"Made buying the car a piece of cake and were both professional and informative throughout the buying process."
Mr Fletcher
13th April 2022
"Quick, efficient..."
"Very quick, efficient service from Nick and the team to get me into the car of choice! Thank you."
Mrs Howell
12th April 2022
"Helpful and pleasant..."
"Please thank John Kemp for being so helpful and pleasant during the purchase of my car."
Mr Clark
12th April 2022
"Very smooth..."
"Very smooth."
Mr Doyle
28th March 2022
"Very supportive...
"Nick could not have been more helpful and has been very supportive over a couple of problems with the car."
Mr Devenish
6th April 2022
"First class service"
"A truly family run business. Extremely polite, helpful and knowledgable staff with no hard selling. Would highly recommend."
Mr Barden
7h April 2022
"Perfect experience..."
"A perfect experience as usual."
Mr Stone
15th March 2022
"Excellent service..."
"Excellent service throughout. Cannot fault the whole experience and a quality vehicle supplied. 10/10."
Anonymous
15th March 2022
"Top class service"
"Extremely polite, helpful and knowledgeable staff with no hard sell tactics. Demonstrated all vehicle functions and offered test drive of vehicle and suggested a good route. Would not hesitate to use the services again."
Mr Smith
7th March 2022
"Excellent customer service..."
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Mr Dear
2nd March 2022
"Fantastic place to buy a vehicle."
"This is the 2nd time i have bought a car from Malcolm Waite. They know their vehicles and there is no pushy salesman. Its family run business and you are important to them. Highly recommend them."
Mrs Peerbaccus
2nd March 2022
"Great personal service"
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Mr Cory
2nd March 2022
"Very impressed..."
"Very impressed with all aspects related to the purchase of our car. Nothing was too much trouble and although our budget was modest, the service we received was exemplary. Thank you. "
Mr & Mrs Day
1st March 2022
"Fantastic services..."
"Fantastic services. John the salesman was very professional and very welcoming. Delivery driver Billy was also very welcoming. "
Mr Wilden
2nd March 2022
"Everything perfect..."
"Difficult to find fault anywhere. My car was delivered to my home without any problems! I will take some time to master the controls only due to my slow learning. Everything perfect, many thanks. "
Mrs Hindle
7th March 2022
"Purchase was very smooth..."
"Excellent, would have liked a little more for the PX but very happy with the new car. Purchase was very smooth, including the transfer of registration number."
Mr Spratt
21st Feb 2022
"Excellent, attentive and knowledgable..."
"John Kemp the salesman was excellent, attentive and knowledgable. The process of trade in and purchase was very easy.”
Mrs Birmingham
21st Feb 2022
"A pleasure..."
"A pleasure to do business with."
Anonymous
9th Feb 2022
"The best car dealer"
"First class sales office - and so informative on all aspects."
Mrs Bell
1st Feb 2022
"Pleasant and knowledgable staff"
"I recently purchased a nearly new car from Waites. I was very impressed with the excellent customer service from the sales director, Aynsley. Not the high pressure sales patter you usually get from car salesmen. Gave me all the information i needed to make an informed decision on the car, finances and after sales service options. Follow up admin queries were also answered promptly and cheerfully by Theresa in the office."
Mrs Hill
1st Feb 2022
"Great service for my MOT..."
"Great service for my MOT that was done earlier, even better it passed."
Mr Murphy
5th Jan 2022
"Very Impressed..."
"Very Impressed, friendly, knowledgable sales staff"
Mrs Hill
26th Jan 2022
"Painless, Effortless, Pleasant..."
"Our overall experience was painless, effortless, pleasant, efficient, personal. Nick and Jake were helpful, professional and reassuring in all aspects of the process. We are totally delighted with our purchase"
Mr & Mrs C
19th Jan 2022
"Would recommend..."
"Friendly approach from staff - Knowledgable about products + not pushy! Would recommend"
Mrs Uden
26th Jan 2022
"A pleasant experience..."
"Just purchased a car from here, fantastic service from start to finish, many thanks Nick and team for making it a pleasant experience, highly recommend these guys."
Ms Friend
10th Feb 2022
"First class service..."
"First class service from John Kemp"
Mr Bish
21st Jan 2022
"We are 100% Confident..."
"We continue to do business with Malcolm Waite as we are 100% confident that if anything goes wrong or we have any issues they are on hand to rectify them immediately. Knowledgeable, friendly staff with no high-pressure sales pitch "
Mrs Page
20th Dec 2021
"Felt very supported..."
"I was extremely well looked after and felt very supported but not pressured as I've never bought a car by myself before. Thank you."
Mrs Fox
6th Dec 2021
"Very happy with the new Mini JCW"
"It was just so easy to buy a car with this dealer and they were brilliant people to deal with, got a price for my part exchange and they just delivered the car to me, all very painless, very happy with the new car."
Mr Steer
21st Dec 2021
"Excellent personal service. All the cars were top quality"
"The staff were all very knowledgeable about the stock, which was excellent and I was spoilt for choice. The personal service I received was first class, and their after sales service is brilliant. I would definitely recommend them to anyone looking for a new or used car."
Mrs Martin
21st Dec 2021
"Great service"
"Great service from initial phone call through to collection. "
Mrs Green
21st Dec 2021
"Professionals"
"Buying a car online is an unusual experience for me but the company were very professional from start to finish."
Mr McCutcheon
21st Dec 2021
"The best garage I've ever dealt with"
"Great friendly professional service. Could not fault them, they will most certainly have my custom from now on."
Mrs Manning
21st Dec 2021
"Fantastic customer service"
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Mr Green
21st Dec 2021
"Friendly quality"
"Friendly. Made me feel comfortable. Successful company able to cover all needs. Quality cars.."
Mr Morrison
21st Dec 2021
"Thoroughly recommend..."
"Excellent service, from start to finish. I can thoroughly recommend this company without reservation."
Mrs Russ
21st Dec 2021
"Excellent service..."
"Excellent service from start to finish."
Mrs Rolph
21st Dec 2021
"Marginally better than perfect"
"A real gem in the local motor traders world. Fantastic service by a team that, without exception care. I will be back for more."
Mr Pinkham
21st Dec 2021
"Excellent customer experience"
"Traditional firm with customers at the heart."
Mr Taylor
21st Dec 2021
"Excellent car sales team"
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Received car in immaculate condition.
Mrs O'Shea
21st Dec 2021
"Cool, calm and courteous"
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Mr McCunn
21st Dec 2021
"Cool, calm and courteous"
"Excellent service, a pleasure to deal with. A superb vehicle at a good price, the part exchange offered was good. All in all a happy purchase."
Mr Norman
21st Dec 2021
"Great"
"Fantastic customer service,"
Mr Sutton
10th Dec 2021
"Couldn't rate you more highly..."
"Couldn't rate you more highly. no pressure from the initial enquiry with Nick, just helpful, thorough and fair. Everything was made seamless and easy, one of my best car purchase experiences. Very happy with my new vehicle and everything was as described. Thank you."
Mr Pavey
10th Dec 2021
"Very good service..."
"Very good service, everything went smoothly. Thank you, Mr Kemp!"
Mr Domaille
8th Dec 2021
"A great experience..."
"The best car buying experience we have ever had, will do everything with Malcolm Waite in the future - service & MOT. Thank you, Malcolm, Harry & Megan a great experience. I'm a very happy customer! "
Mrs Ashman
27th Nov 2021
"Relaxed and enjoyable..."
"Very good. No hard sale. Relaxed and enjoyable experience. Will be using you again."
Mr Hosbin
27th Nov 2021
"Extremely professional..."
"Brilliant Harry was lovely to get along with and worked extremely hard to see I had a good introduction to payment/car basics. Bonus of petrol in the tank. Extremely professional."
Mr Whiteside
22nd Nov 2021
"Very helpful..."
"My overall purchase of my new car was excellent. John was very helpful and answered all my questions that I asked."
Mrs Ebden
22nd Nov 2021
"I'm sure I'll be back..."
"Great experience, first time customer, I'm sure I'll be back"
Mr Pinkham
15th Nov 2021
"A very enjoyable purchasing experience..."
"Once again a very enjoyable purchasing experience. Delighted with the friendliness and professionalism of the team - thank you all."